Looking ahead Post-COVID

facilities management

Looking ahead Post-COVID

The impact of COVID-19 have forced many organisations to change or shift their facilities management priorities and processes. With the lack of resources and technology to effectively protect the community from the spread of the disease, many facilities and property companies have rushed to embrace new technologies and re-evaluate their current procedures to comply with government guidelines.

It is important to look ahead of the challenges that lies ahead and focus on the key areas that will impact your facilities management in the short term and long term.

Returning to work

Returning to work

With the recent developments of the COVID-19 vaccine, it inspires hope for many people and businesses to return to some type of ‘normality’. For some workers, that means returning to the office. Organisations and employees must be confident that the buildings offer a safe environment that is compliant with regulations. With the Health and Safety Executive (HSE) conducting spot checks and issuing fines for failure to comply with COVID secure workplaces, it re-emphasises the importance of prioritising people over the workplace. Factors for FMs to consider include social distancing compliance, workspace density, sanitising stations and deep cleaning, environmental quality, contamination planning and visitor management facilities.

Flexible working – remote working

Flexible working – remote working

Lockdown restrictions meant that many businesses forced their employees to work from home, proving that people can work remotely. With the help of technology, many employees have adapted well to the change of environment with some businesses seeing an increase of measured and increase of productivity. It is likely we will see a hybrid workplace that combines flexible working from home and in the office however, many questions will remain: How many days a week? Will business productivity decrease post-COVID-19? What are the implications of the lack of face-to-face communications? There will be an increased focus on engaging workspaces that feature flexible work environments and integrated facilities management to build trust and company culture, and collaboration for innovation and productivity.

Mental Health & wellbeing

Mental Health & wellbeing

Since the start of the pandemic, there are growing conversations surrounding mental health and wellbeing. As ultimately, a healthy and happy workforce is vital to the productivity and success of any business. The workplace environment plays an integral role in mental health and wellbeing. From workspace, lighting, amenities and environmental factors to mention a few, affect the physical and psychological welfare of people. Businesses will need to support and provide the training and resources to improve work-life quality and balance.

Collaboration

Collaboration

2020 showed us that public safety, emergency management, and the department of health need to collaborate more in order to prevent and control the spread of COVID-19. By getting the right information out and sharing data will enable us to protect our communities and prepare for what’s to come for the remainder of the pandemic. Finding solutions to streamline information and communication is vital in order to encourage collaboration across various departments of the business and other stakeholders. This includes co-ordinating incident response, sharing real-time data and communication, compliance and protocols, audits and reporting.

Outsourcing FM

Outsourcing FM

The pandemic has caused many businesses to re-forecast their financials to drive down costs and overheads. From reduced activity and occupancy of many premises and a decline in project work, many businesses are looking to outsource FM services as they do not have the resource to deliver the day-to-day tasks. Although outsourcing is nothing new, there are many benefits for businesses to re-direct essential resources to core activities to improve customer satisfaction and business growth.

Smart Buildings

Smart Buildings

COVID-19 has raised the importance of smart buildings and the safeguard of its occupants. The reduction of staff and remote working has meant many facility managers will need to re-evaluate their current procedures and processes to adhere and comply with the many and varied legal regulations. Smart technologies such as contact tracing, access control, temperature checking, occupancy and visitor management for social distancing are examples of how these can protect staff and control the disease.

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